Shipping policy
Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped.
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In case of high order volume or unexpected delays, we will notify you promptly.
Domestic Shipping (within [Your Country])
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Standard shipping typically takes 3–7 business days after dispatch.
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Express shipping options are available at checkout (where applicable).
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Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
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We currently ship to select countries outside of [Your Country].
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Delivery times may vary depending on the destination, customs clearance, and local postal services.
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Shipping rates are calculated at checkout based on your location and order weight.
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Customs, duties, and taxes: The buyer is responsible for any customs fees, duties, or taxes imposed during or after shipping (tariffs, taxes, etc.).
Order Tracking
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Once your order has shipped, you will receive a confirmation email with tracking details.
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You can track your shipment using the link provided.
Shipping Restrictions
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We do not ship to P.O. Boxes or APO/FPO addresses at this time.
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Hazardous or restricted items may not be available for shipping to certain regions.
Delays
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While we strive to deliver on time, shipping times may be affected by factors beyond our control (e.g., courier delays, customs clearance, weather conditions).
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We are not responsible for delays caused by the carrier or customs.
Missing, Lost, or Damaged Orders
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If your order does not arrive within the estimated delivery time, please contact us at Customer.Care@skiom.in with your order number.
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If your order arrives damaged, please contact us immediately with photos of the packaging and product so we can resolve the issue.
Contact Us
For any questions or concerns regarding shipping, please reach out to us at:
📧 Customer.Care@skiom.in
📞 +91 8904060326